Pinnacle not only provides excellent collection results, but is determined to provide the best client service in the industries it serves. Experience has taught Pinnacle the crucial role customer service plays in establishing and maintaining successful partnering relationships with its clients. We believe our approach to customer service provides our clients a risk management partner who is ready to provide consistent valuable feedback.
As part of our client services, we have a robust collection system which allows flexibility in both standard and ad hoc reporting. In addition, our skilled team of highly seasoned professionals is dedicated to our client’s needs and maintains direct communication on an on-going basis.
Pinnacle’s competitive advantage is our focus on superior client service. This is accomplished while maintaining an environment focused on compliance, fair treatment of borrowers and efficient account resolution.